FAQ'S + Refund Policy

By purchasing from Pink Elephant Cosmetics you are AGREEING to our policies and processing times. 

How long does order processing take?

Please allow 3-5 business days to process and ship your order out to you.

How long does shipping take?

Depending on the part of the country you live in, shipping typically can take up to 5 working days.

Would I receive a tracking number?

Yes, Once your order has been processed, an email will be sent out to you with a tracking number and your order details.

What is your refund policy?

We DO NOT ACCEPT REFUNDS, please contact us if you have any issues with your order.

Order Cancellation policy?

Once your order has been placed, you have 24 hrs to make any cancellations, after which we will not honor that request